Terms of Use

Last Updated: Enero 7, 2026

Welcome to RSJ Management

Accessing and using the website https://rsjmt.comas well as purchasing any of our services or products, implies full acceptance of these Terms and Conditions of Service.
We recommend that you read them carefully before using the site.

1. Company Identification

RSJ Management is a consulting, advisory, and comprehensive services firm with a presence in North and South America, offering:

Business consulting services, document management, authentications, apostilles, and certifications.

Support in business expansion processes, tourism, and real estate.

Marketing of organic products under the RM Alma Raíces y Vida brand, promoting a healthy and sustainable lifestyle.

Main Office: Colombia, United States
Contact Email: info@rsjmt.com
Telephone: +1 (954) 865-2980
Website: https://rsjmt.com

2. Acceptance of Terms

Use of this website and/or the contracting of our services or products implies that the user has read, understood, and accepted these Terms and Conditions. RSJ Management reserves the right to modify, update, or supplement these terms at any time. Modifications will take effect upon their publication on the website.

3. Services Offered

RSJ Management provides consulting and advisory services in various areas, including:

  • Document management and international legalization: authentications, apostilles, certifications, and notarial procedures.
  • Consulting in business expansion and international trade.
  • Advisory services in tourism, investment, and real estate.


In addition, through its RM Alma Raíces y Vida division, RSJ Management offers organic and sprouted products, promoting sustainability and the connection between personal well-being and professional growth

4. Products and Online Store

The products offered in the RSJMT online store are natural and organic foods, primarily sprouts and related products.
Since these are perishable products, their availability and condition may vary depending on the season or shipping area.

All purchases made on the website are subject to inventory availability and transaction validation.

5. Registration and Personal Data

To access certain services or make purchases, users may be required to provide personal data.
Users agree to provide truthful, complete, and up-to-date information.
RSJ Management guarantees the confidentiality and proper handling of data in accordance with Law 1581 of 2012 and other regulations on personal data protection in Colombia.
See our Privacy Policy for more details.

6. Prices, Payments, and Billing

Service and product prices are expressed in Colombian pesos (COP) and US dollars (USD) as indicated on the website.
RSJ Management reserves the right to modify prices without prior notice, respecting the prices in effect at the time of purchase.

Payments can be made through the available methods (PayPal electronic payment platform or cash on delivery, as applicable).
All transactions are processed through secure third-party platforms, guaranteeing the protection of the user's financial data.

7. Shipping and Product Delivery

Los envíos se realizan dentro del territorio colombiano, a la dirección indicada por el comprador. Los tiempos de entrega pueden variar según la ubicación, disponibilidad y condiciones logísticas. RSJ Management no se responsabiliza por retrasos o daños ocasionados por causas ajenas a su control (clima, transporte, etc.), aunque siempre brindará acompañamiento al cliente para resolver cualquier incidencia.

8. Returns and Refunds Policy

Due to the perishable nature of organic and sprouted products, returns will only be accepted under the following conditions:

If the product is damaged, in poor condition, or does not match the description.

Notification must be made within 24 hours of delivery, sending photographic evidence to our customer service email.

Puedes consultar la Política de Devolución y Reembolso completa acá.

9. Intellectual Property

All website content—texts, images, logos, videos, graphics, and other materials—is the property of RSJ Management or its respective owners and is protected by national and international intellectual property laws.
The reproduction or distribution of any content without the company's express written authorization is strictly prohibited.

10. Limitation of Liability

RSJ Management will not be liable for:

-Damages or losses resulting from misuse of the website or the published information.

-Delays or failures caused by factors beyond its control.

-Damages resulting from the misuse or improper consumption of the purchased products.

-The user acknowledges that organic products must be stored and consumed according to the instructions provided.

11. Service Modifications

RSJ Management may temporarily or permanently suspend, modify, or update any part of the site or its services without prior notice.
Continuous availability and error-free operation are not guaranteed, although reasonable measures will be taken to ensure stable and secure operation.

12. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United States of America and the Republic of Colombia.
Any controversy or dispute will be resolved in the competent courts of both countries.

13. Social Commitment and Values

At RSJ Management, we reaffirm our commitment to social responsibility, transparency, and the promotion of well-being.
A través de nuestras divisiones —Consultoría Integral y RM Alma Raíces y Vida— buscamos conectar el desarrollo empresarial con la sostenibilidad, el equilibrio y la salud.

LEGAL AND LIABILITY DISCLAIMER

Legal Notice / Disclaimer

The information contained on this website is for informational and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. The food products offered, including oats and basmati rice, are not intended to diagnose, treat, cure, or prevent any disease. The statements, descriptions, and recipes shared on this site have not been evaluated by the U.S. Food and Drug Administration (FDA) or other health authorities.

Nutritional and Recipe Disclaimer

The recipes and nutritional recommendations presented are based on traditional uses, culinary experience, and general nutritional knowledge. Results may vary from person to person.

When it is mentioned that certain foods may support digestion or nutritional well-being, these expressions refer only to healthy eating habits and do not constitute medical claims.

People who:

-They don't have a gallbladder

-They don't have an appendix

-They present digestive conditions

-They are pregnant

-They take medication

Those with specific medical restrictions should consult with a healthcare professional or nutritionist before making changes to their diet.

DISCLAIMER FOR COLOMBIA (INVIMA)

The products displayed on this website are food items, not medicines. They are not a substitute for a balanced diet or medical treatment.

Compliance with health regulations in Colombia is carried out in accordance with the requirements established by INVIMA, as applicable to imported and marketed foods.

DISCLAIMER DE USO Y RESPONSABILIDAD DEL CONSUMIDOR

El consumo de los productos se realiza bajo la responsabilidad del consumidor.
La empresa no se hace responsable por el uso inadecuado de la información, recetas o productos ofrecidos.


Return and Refund Policy

(For sprouting products — Soul, Roots & Life)

Scope

This policy applies to all sprouting orders purchased through our website https://www.rsjmt.com
or https://rsjmt.com/product-category/germinados/ under the “sprouting” product category.

Deadline for requesting a return or refund

Due to the perishable nature of our products, returns are only accepted under the following circumstances:

If the product is damaged, defective, or in a condition that does not match the description, you must notify us within 24 hours of receipt.

We do not accept returns for change of mind once the product has been received (unless there is a defect).

Eligibility Conditions

For a product to be considered for a return or refund, the following must be met:

-The order and its receipt must be properly documented.

-Send photographs showing the defect, damage, or poor condition of the product to our customer service email.

-The product must not have been consumed (or at least, evidence of its condition at the time of delivery must be preserved).

-You may be asked to have the defective or damaged product available for inspection, or, failing that, sufficient evidence will be accepted.

What we do not accept

-Sprouts that have been consumed or show signs of having been handled after delivery and before the problem was reported.

-Claims made after the indicated deadline (24 hours).

-Products damaged due to handling other than during transport or improper storage at the destination.

Return or refund process::
a) Contact our customer service at info@rsjmt.com and provide: order number, delivery date, description of the problem, and attach photos.
b) Once verified, we will confirm whether a return or refund is applicable.
c) If a refund is due, it will be issued to the same payment method used, within up to X business days after approval (determine the number based on your transactions).
d) If a product replacement is due (when applicable), we will coordinate the shipment of a new batch.

Return Shipping Costs

Since our products are perishable, in the case of a proven defect or damage, we assume the return or collection costs. In cases of change of mind (not covered by this policy), the customer would assume the shipping costs—but as noted, we generally do not accept returns for change of mind.

Additional Guarantees and Responsibilities

If the product does not match the description (variety, quantity, quality), the provisions of this policy apply.

We are not responsible for improper storage at the destination that causes deterioration after delivery.

This policy is offered in addition to any applicable consumer rights in the USA and Colombia.

Modifications

We reserve the right to modify this policy as necessary. The changes will be published on our website and will take effect for subsequent orders.

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